Content Operations Manager - iHeart

ARN is an entertainment company – we reach Australians with our brands, connecting our audiences to the nation’s most popular shows and talent.

With 58 radio stations in 33 markets, along with 46 DAB+ stations nationwide and our digital platform iHeart, we go beyond the airwaves, capturing the hearts and minds of listeners in both metro and regional communities across Australia.

As experts in entertainment, audience engagement, and strategic partnerships, our portfolio of brands, including KIIS, GOLD, CADA, and iHeart, make us a portal to endless entertainment.

We are the portal to endless entertainment, inspiring with every word, beat, and broadcast across radio, digital audio, podcasts, and music. We’re shaping the future, innovating with intent and connecting with purpose. This isn’t just about today – it’s about tomorrow, and the day after on our mission to build Australia’s most valuable audio entertainment business.

At ARN, we’re building Australia’s leading entertainment company — where great content, powerful audiences and innovative platforms come together to drive growth.

From our iconic broadcast brands to podcasts, streaming, social and live experiences, we create content that entertains Australians and connects brands to audiences at scale. With a national footprint across metro and regional markets and a clear focus on digital acceleration, audience growth and commercial impact, ARN is evolving fast — and our people play a critical role in making it happen.

About the role:

We’re looking for a Melbourne-based Content Operations Manager to join the iHeart team. This role sits at the centre of our podcast and streaming operations, managing the systems, workflows and amplification activity that enable seamless content delivery, audience growth and long-term success for our internal and external partners.

In this role, you will:

• Oversee the content operations systems supporting podcasts and the iHeart ecosystem, including partner setup, maintenance and migrations, while providing ongoing technical support, platform guidance and training.
• Manage podcast amplification campaigns from briefing, scripting, scheduling and asset trafficking through to optimisation and performance reporting.
• Use platform analytics, industry insights and best practice to drive content discovery, audience growth and performance across internal and partner podcasts, including delivering data-led insights and guidance.
• Manage iHeart in-app editorial and collaborate with teams to test iHeart ecosystem updates, ensuring the platform remains timely, relevant and showcases the breadth of the network.
• Oversee day-to-day iHeart studio operations including bookings, training and support.

About you:

You’re technically savvy and love digital audio. You’re process-driven, curious, and love finding ways to help content reach more ears. You’ll bring:

• 3+ years’ experience in media, audio or entertainment, with a focus on digital platforms or content operations.
• Strong technical proficiency across content publishing platforms, CMS tools such as Omny, studio systems and the Microsoft Office suite.
• You’re driven by insights and love leveraging data to improve content discoverability and performance.
• Exceptional organisational skills with a knack for juggling multiple projects.
• Strong stakeholder and partner management skills, paired with a proactive, collaborative and solutions-focused approach.

What’s in it for you:

• Be part of a vibrant digital audio team driving industry innovation.
• ARN perks & benefits (e.g. giveaways, merch, events, free and discounted tickets)
• Novated leasing & superannuation salary sacrifice | Birthday leave | Paid parental leave | Charity leave | Bonus leave
• Discounts on lifestyle & entertainment with big name brands (including savings on health insurance and gym memberships)
• Education assistance | Build your expertise & abilities with award-winning learning programmes | Long-term career progression

Our culture:

We have four behaviours that make up our ‘Culture in Action’ – how we act every day to create a great place to work:

• Aim High – set big goals and achieve together
• Own It – take ownership and be solutions focused
• Be Your Best Self – create the environment we need to thrive
• Make a Difference – seek out ways to have a positive impact

Bring your skills, genius and energy along on our journey – APPLY NOW. Upload your cover letter and resume.

For more details, head to www.arn.com.au and connect with us via Instagram (@arndefiningaudio) and LinkedIn (LinkedIn / ARN).

ARN is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment, without regard to race, colour, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability or any other basis protected by federal, state, or local law.

For individuals with disabilities who need additional assistance at any point in the application and interview process, please contact the People & Culture team at the relevant state office: https://arn.com.au/contact-us/